Claims workbench/CLM-2026-016949
Professional claim · CMS-1500 · Provider portal

CLM-2026-016949

Lakeside Physical Therapy, Physical Therapy. Service 2026-01-29 at office (POS 11). Received 2026-03-20.

Denied
Billed
$281.00
2 lines
Allowed
$174.22
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-20469-91
Date of birth
1972-01-12
Identity
Verified5 records, confidence 0.93
Claim record
CLMCLM-409233
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8065
Coverage period
2024-06-01 to present
Deductible
$282.61 of $1,000.0028%
Out-of-pocket maximum
$885.51 of $2,000.0044%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
7281357971
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / REF210979

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$225.00$139.50——DeniedCO18
297014Electrical stimulation, unattended—11$56.00$34.72——DeniedCO18
Totals$281.00$174.22——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-345766
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006408 (verified, link confidence 0.93).
EligibilityPassActive on 2026-01-29: CORE-HMO (HMO), effective 2024-06-01.
Timely filingPassReceived 50 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-016948: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-01-29 16:54

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-03-20 05:14

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-03-20 11:15

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-016948: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0279192026-05-14Riverside Medical Group$22.00Approved
CLM-2026-0169482026-01-29Lakeside Physical Therapy$281.00Approved
CLM-2026-0093532026-01-03Pinecrest GI Associates$1,725.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.