Claims workbench/CLM-2026-017264

Institutional claim · UB-04 · EDI 837I

CLM-2026-017264

Canyon Diagnostic Imaging, Radiology. Service 2026-05-22 at outpatient hospital (POS 22). Received 2026-06-07.

Denied

Billed

$2,067.00

2 lines

Allowed

$1,136.85

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 20% coinsurance

Rules engine

Deny

CO27

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Susan Padilla
Member ID: UHC-73638-75
Date of birth: 1981-03-01
Identity: Verified5 records, confidence 0.99
Claim record: CLMCLM-407407
Relationship: Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan: NAVIGATE-HMO HMO group GRP-4147
Coverage period: 2021-12-01 to 2026-01-08
Deductible: $874.99 of $1,500.0058%
Out-of-pocket maximum: $109.68 of $4,500.002%
Copays: office $30.00, specialist $40.00, emergency $350.00
Physical therapy visits: 0 of 20 used

Provider

Billing and rendering

Billing provider: Canyon Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI: 8055565153
Network: In network
Rendering NPI: 8055565153
Location: Atlanta, GA · TIN 44-7708549
Authorisation / referral: PA2026599256 / REF244214

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	76700 rev 0402	Ultrasound abdomen, complete	—	1	1	$497.00	$273.35	—	—	DeniedCO27
2	74177 rev 0350	CT abdomen and pelvis with contrast	—	1	1,2	$1,570.00	$863.50	—	—	DeniedCO27
Totals						$2,067.00	$1,136.85	—	—

Diagnoses (ICD-10-CM)

1. R10.9 Unspecified abdominal painprincipal
2. R51.9 Headache, unspecified
3. R07.9 Chest pain, unspecified

Claim header

Patient account: PA-328648
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-009656 (verified, link confidence 0.99).
Eligibility	Fail	CO27	Date of service 2026-05-22 is after coverage terminated on 2026-01-08. Expenses incurred after coverage terminated
Timely filing	Pass		Received 16 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		Authorisation PA2026599256 on file for 74177.
Provider network	Pass		In-network provider Canyon Diagnostic Imaging (8055565153).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Canyon Diagnostic Imaging2026-05-22 14:33
Follow-up for unspecified abdominal pain. Plan discussed, medications reconciled.
SystemSystem: Claims system2026-06-07 06:40
AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-06-07 16:43
Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

Prior auth letterPA2026599256_approval.pdf2 pages
Utilisation management approval letter for 76700 (Ultrasound abdomen, complete), valid 2026-05-22 to 2026-08-20.
Itemized billitemized_PA-328648.pdf3 pages
Itemised statement totalling $2067.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-21 13:43
Eligibility: Date of service 2026-05-22 is after coverage terminated on 2026-01-08.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-032299	2025-12-25	Desert Primary Care Associates	$3,561.00	Needs review
CLM-2026-000295	2026-01-09	Lakeside Reference Lab	$90.00	Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.

Review queue Member identity