Claims workbench/CLM-2026-017417
Professional claim · CMS-1500 · Provider portal

CLM-2026-017417

Valley Rehabilitation Center, Physical Therapy. Service 2026-01-31 at office (POS 11). Received 2026-02-02.

Billed
$318.00
2 lines
Allowed
$197.16
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1944-08-07
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-412469
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
SELECT-EPO EPO group GRP-2195
Coverage period
2025-12-01 to present
Deductible
$422.28 of $1,500.0028%
Out-of-pocket maximum
$1,574.40 of $6,000.0026%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
3996430427
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$232.00$143.84——PendedIDQ
297140Manual therapy, 15 minutes2512$86.00$53.32——PendedIDQ
Totals$318.00$197.16——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-942044
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002263; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-01-31: SELECT-EPO (EPO), effective 2025-12-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-01-31 15:17

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-002263; payment withheld until the identity is confirmed. Eligibility: Active on 2026-01-31: SELECT-EPO (EPO), effective 2025-12-01. Coverage found by name and date of birth because the claim carried no usable member ID. Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.