Claims workbench/CLM-2026-018098
Professional claim · CMS-1500 · Paper

CLM-2026-018098

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-09-19 at office (POS 11). Received 2026-09-23.

Denied
Billed
$448.00
2 lines
Allowed
$277.76
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-49823-74
Date of birth
1968-02-15
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-431877
Relationship
Child, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4059
Coverage period
2023-12-01 to 2026-02-16
Deductible
$557.38 of $2,500.0022%
Out-of-pocket maximum
$435.90 of $5,000.009%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2952838284
Network
In network
Rendering NPI
2733666962
Location
Phoenix, AZ · TIN 50-3046245
Authorisation / referral
none / REF790942

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint5911$220.00$136.40——DeniedCO27
299213Office visit, established patient, low complexity5911$228.00$141.36——DeniedCO27
Totals$448.00$277.76——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-563707
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020833 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-09-19 is after coverage terminated on 2026-02-16.
Expenses incurred after coverage terminated
Timely filingPassReceived 4 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Bone and Joint Center (2952838284).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-09-19 14:21

    Established patient presents with unilateral primary osteoarthritis, right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-23 05:52

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-09-19 is after coverage terminated on 2026-02-16. Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0051122026-08-14Meadow Primary Care Associates$146.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.