Claims workbench/CLM-2026-019010
Professional claim · CMS-1500 · Provider portal

CLM-2026-019010

Canyon Reference Lab, Clinical Laboratory. Service 2026-01-24 at independent laboratory (POS 81). Received 2026-02-17.

Denied
Billed
$38.00
1 line
Allowed
$23.56
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-56875-41
Date of birth
1962-08-25
Identity
Verified5 records, confidence 0.96
Claim record
CLMCLM-431706
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1427
Coverage period
2022-04-01 to present
Deductible
$700.24 of $1,000.0070%
Out-of-pocket maximum
$214.14 of $4,000.005%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
1357873425
Network
In network
Rendering NPI
1357873425
Location
Charlotte, NC · TIN 61-7753780
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$38.00$23.56——DeniedCO18
Totals$38.00$23.56——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-952135
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000404 (verified, link confidence 0.96).
EligibilityPassActive on 2026-01-24: OPTIONS-PPO (PPO), effective 2022-04-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-019009: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Canyon Reference Lab (1357873425).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Reference Lab2026-01-24 15:59

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-17 01:23

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-17 11:50

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-019009: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0095492026-10-03Lakeside Skin Care Associates$162.00Approved
CLM-2026-0041052026-09-09Lakeside Bone and Joint Center$35,290.00Needs review
CLM-2026-0190092026-01-24Canyon Reference Lab$38.00Approved
CLM-2026-0030112025-12-05Meadow Physical Therapy$277.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.