Claims workbench/CLM-2026-020739
Professional claim · CMS-1500 · Paper

CLM-2026-020739

Heritage Primary Care Associates, Family Medicine. Service 2026-05-13 at office (POS 11). Received 2026-06-05.

Denied
Billed
$169.00
2 lines
Allowed
$104.78
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-15592-78
Date of birth
2005-08-26
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-403849
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-7948
Coverage period
2022-10-01 to 2026-02-12
Deductible
$115.61 of $1,500.008%
Out-of-pocket maximum
$1,342.93 of $4,500.0030%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
5397655734
Network
In network
Rendering NPI
6908151817
Location
Tampa, FL · TIN 61-8345625
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$148.00$91.76——DeniedCO27
236415Venipuncture—11,2$21.00$13.02——DeniedCO27
Totals$169.00$104.78——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-408310
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033724 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-05-13 is after coverage terminated on 2026-02-12.
Expenses incurred after coverage terminated
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (5397655734).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-05-13 14:29

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-05 03:13

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-05-13 is after coverage terminated on 2026-02-12.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0003242026-04-27Heritage Imaging Center$1,612.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.