Claims workbench/CLM-2026-024431
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024431

Mesa Family Practice, Family Medicine. Service 2025-12-02 at office (POS 11). Received 2026-01-13.

Needs review
Billed
$418.00
3 lines
Allowed
$259.16
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-53162-58
Date of birth
1999-02-17
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-410738
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-5632
Coverage period
2024-10-01 to present
Deductible
$223.50 of $1,000.0022%
Out-of-pocket maximum
$35.81 of $3,000.001%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
7916099477
Network
In network
Rendering NPI
1446665410
Location
Miami, FL · TIN 48-0020072
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$206.00$127.72——Review
236415Venipuncture—12$16.00$9.92——Review
399203Office visit, new patient, low complexity—12$196.00$121.52——Review
Totals$418.00$259.16——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-674637
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003949 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-02: MEDICARE-ADV-A (MA), effective 2024-10-01.
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Family Practice (7916099477).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with low back pain, unspecified; symptoms reviewed and vitals”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Family Practice2025-12-02 10:16

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-13 06:57

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Completeness: Documentation incomplete: “Established patient presents with low back pain, unspecified; symptoms reviewed and vitals”.
  2. AI recommendationPended2026-10-23 17:08
    The claim is pended due to incomplete documentation (CO16). The clinical note is dictated but not signed, and a development letter has been sent to the provider for the signature [N1, N2]. The claim will be held until the provider submits the signed clinical note.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 17:08 · ba64b5dc

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0310082026-08-17Meadow Heart Institute$1,047.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.95 Validated
  • CO16 Claim lacks information needed for adjudication

The claim is pended due to incomplete documentation (CO16). The clinical note is dictated but not signed, and a development letter has been sent to the provider for the signature [N1, N2]. The claim will be held until the provider submits the signed clinical note.

Evidence cited: [C][DX][L1][L2][L3][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][N1][N2]
Latency
1,671 ms
Tokens
1,240 in / 206 out
Cost
$0.0017
Input hash cc7f79feb1140615… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO16 Claim lacks information needed for adjudication
312 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.