Claims workbench/CLM-2026-025297
Institutional claim · UB-04 · EDI 837I

CLM-2026-025297

Sunrise Digestive Health Center, Gastroenterology. Service 2026-08-11 at outpatient hospital (POS 22). Received 2026-08-31.

DeniedOut of networkIdentity on hold: CASE-003916
Billed
$1,524.00
1 line
Allowed
$685.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1969-02-22
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-404943
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
CHOICE-PLUS-PPO PPO group GRP-2270
Coverage period
2025-10-01 to 2026-03-19
Deductible
$1,725.32 of $2,500.0069%
Out-of-pocket maximum
$2,529.22 of $7,500.0034%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
5701797651
Network
Out of network
Rendering NPI
4057101162
Location
Nashville, TN · TIN 99-4024660
Authorisation / referral
PA2025473628 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$1,524.00$685.80——DeniedCO27
Totals$1,524.00$685.80——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
Claim header
Patient account
PA-154090
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003916; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailCO27Date of service 2026-08-11 is after coverage terminated on 2026-03-19.
Expenses incurred after coverage terminated
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025473628 on file for 45378.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Digestive Health Center2026-08-11 09:12

    Follow-up for encounter for screening for malignant neoplasm of colon. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-31 04:32

Attachments

Documents received with the claim

  • Prior auth letterPA2025473628_approval.pdf2 pages

    Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2026-08-11 to 2026-11-09.

  • Itemized billitemized_PA-154090.pdf8 pages

    Itemised statement totalling $1524.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003916; payment withheld until the identity is confirmed. Eligibility: Date of service 2026-08-11 is after coverage terminated on 2026-03-19. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.