Claims workbench/CLM-2026-025599
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025599

Canyon Heart Institute, Cardiology. Service 2026-08-16 at office (POS 11). Received 2026-08-18.

PendedOut of networkIdentity on hold: CASE-003991
Billed
$268.00
1 line
Allowed
$120.60
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1987-04-20
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-417234
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
CHOICE-PLUS-PPO PPO group GRP-0695
Coverage period
2023-07-01 to present
Deductible
$307.62 of $1,000.0031%
Out-of-pocket maximum
$772.44 of $3,000.0026%
Copays
office $25.00, specialist $75.00, emergency $250.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Heart Institute
Cardiology · taxonomy 207RC0000X
NPI
3505415729
Network
Out of network
Rendering NPI
4777033497
Location
Nashville, TN · TIN 19-4178829
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$268.00$120.60——PendedIDQ
Totals$268.00$120.60——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. I48.91 Unspecified atrial fibrillation
Claim header
Patient account
PA-317506
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003991; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-08-16: N/A (PPO), effective 2023-07-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Heart Institute2026-08-16 17:47

    Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003991; payment withheld until the identity is confirmed. Eligibility: Active on 2026-08-16: N/A (PPO), effective 2023-07-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.