Claims workbench/CLM-2026-028667
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028667

Harbor Primary Care Associates, Family Medicine. Service 2026-03-10 at office (POS 11). Received 2026-04-17.

Needs review
Billed
$532.00
2 lines
Allowed
$329.84
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-28581-15
Date of birth
1943-05-17
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-405575
Relationship
Spouse, Austin, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-6799
Coverage period
2023-11-01 to present
Deductible
$98.53 of $1,500.007%
Out-of-pocket maximum
$57.51 of $4,500.001%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
6148699500
Network
In network
Rendering NPI
4566567499
Location
Austin, TX · TIN 83-6744178
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$255.00$158.10——Review
299214Office visit, established patient, moderate complexity2511,2$277.00$171.74——Review
Totals$532.00$329.84——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-144279
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013172 (verified, link confidence 0.96).
EligibilityPassActive on 2026-03-10: CORE-HMO (HMO), effective 2023-11-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Primary Care Associates (6148699500).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications ”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Primary Care Associates2026-03-10 14:28

    Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-04-17 06:33

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Completeness: Documentation incomplete: “Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications ”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0153312026-09-14Pinecrest Physical Therapy$275.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.