Claims workbench/CLM-2026-029224
Professional claim · CMS-1500 · EDI 837P

CLM-2026-029224

Heritage Physical Therapy, Physical Therapy. Service 2026-08-12 at office (POS 11). Received 2026-08-14.

Approved
Billed
$372.00
1 line
Allowed
$230.64
contract rate applied
Plan pays
$210.64
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Luis Cruz
Member ID
UHC-82624-56
Date of birth
1954-04-05
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-414721
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-2676
Coverage period
2022-07-01 to present
Deductible
$154.34 of $500.0031%
Out-of-pocket maximum
$299.39 of $1,000.0030%
Copays
office $20.00, specialist $50.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
7218131515
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$372.00$230.64$20.00$210.64Paid
Totals$372.00$230.64$20.00$210.64
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-297269
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019787 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-12: SELECT-EPO (EPO), effective 2022-07-01.
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-08-12 09:40

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$372.00
Plan discount
$141.36
contracted rate
Plan paid
$210.64
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0326342026-06-24Cornerstone Reference Lab$83.00Denied
CLM-2026-0298662026-01-31Harbor Diagnostic Imaging$2,411.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.