Claims workbench/CLM-2026-032634
Professional claim · CMS-1500 · EDI 837P

CLM-2026-032634

Cornerstone Reference Lab, Clinical Laboratory. Service 2026-06-24 at independent laboratory (POS 81). Received 2026-07-09.

DeniedOut of network
Billed
$83.00
2 lines
Allowed
$37.35
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Luis Cruz
Member ID
UHC-82624-56
Date of birth
1954-04-05
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-414722
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-2676
Coverage period
2022-07-01 to present
Deductible
$154.34 of $500.0031%
Out-of-pocket maximum
$299.39 of $1,000.0030%
Copays
office $20.00, specialist $50.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
5966486339
Network
Out of network
Rendering NPI
5966486339
Location
San Diego, CA · TIN 79-8835639
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$36.00$16.20——DeniedCO204
280061Lipid panel—11$47.00$21.15——DeniedCO204
Totals$83.00$37.35——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. N39.0 Urinary tract infection, site not specified
Claim header
Patient account
PA-269035
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019787 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-24: SELECT-EPO (EPO), effective 2022-07-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 5966486339 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Reference Lab2026-06-24 09:57

    Patient seen for essential (primary) hypertension.

  • SystemSystem: Claims system2026-07-09 02:52

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-09 14:48

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 5966486339 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0292242026-08-12Heritage Physical Therapy$372.00Approved
CLM-2026-0298662026-01-31Harbor Diagnostic Imaging$2,411.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.