Claims workbench/CLM-2026-029413
Institutional claim · UB-04 · EDI 837I

CLM-2026-029413

Heritage Behavioral Health, Behavioral Health. Service 2025-12-26 at outpatient hospital (POS 22). Received 2026-01-18.

Needs review
Billed
$2,154.00
1 line
Allowed
$1,184.70
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO50
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-36645-75
Date of birth
1997-11-18
Identity
Verified7 records, confidence 0.99
Claim record
CLMCLM-425255
Relationship
Spouse, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6401
Coverage period
2021-07-01 to present
Deductible
$702.99 of $3,500.0020%
Out-of-pocket maximum
$1,649.40 of $7,000.0024%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
3499047843
Network
In network
Rendering NPI
2298810435
Location
Minneapolis, MN · TIN 71-8171673
Authorisation / referral
PA2025706480 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,154.00$1,184.70——Review
Totals$2,154.00$1,184.70——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-313110
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005512 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-26: UNKNOWN (PPO), effective 2021-07-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025706480 on file for 70553.
Provider networkPassIn-network provider Heritage Behavioral Health (3499047843).
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Behavioral Health2025-12-26 11:18

    Follow-up for encounter for general adult medical examination without abnormal findings. Plan discussed, medications reconciled. Imaging was ordered because of progressive neurological symptoms and failed conservative therapy over 8 weeks; study is medically necessary to rule out structural cause.

  • SystemSystem: Claims system2026-01-18 05:39

    Clinical edit: advanced imaging billed with a routine examination diagnosis. Sent to nurse review for medical necessity.

Attachments

Documents received with the claim

  • Prior auth letterPA2025706480_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-26 to 2026-03-26.

  • Itemized billitemized_PA-313110.pdf4 pages

    Itemised statement totalling $2154.00 across 1 line.

  • Medical recordrecords_PA-313110.pdf8 pages

    Clinic notes documenting 8 weeks of failed conservative therapy and progressive symptoms.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0235772026-08-26Valley Family Practice$24.00Approved
CLM-2026-0240532026-06-23Northgate Primary Care Associates$602.00Approved
CLM-2026-0138552026-04-19Summit Endocrine Associates$259.00Denied
CLM-2026-0138542026-04-19Summit Endocrine Associates$259.00Approved
CLM-2026-0077102025-12-07Meadow Bone and Joint Center$1,283.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Dx mismatch

Notes document medical necessity.