Claims workbench/CLM-2026-030391
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030391

Lakeside Physical Therapy, Physical Therapy. Service 2026-06-14 at office (POS 11). Received 2026-07-18.

Approved
Billed
$585.00
3 lines
Allowed
$362.70
contract rate applied
Plan pays
$332.70
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-30726-46
Date of birth
1998-07-08
Identity
Verified2 records, confidence 0.96
Claim record
CLMCLM-418582
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-4500
Coverage period
2021-07-01 to present
Deductible
$344.24 of $1,000.0034%
Out-of-pocket maximum
$45.94 of $3,000.002%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9861124797
Network
In network
Rendering NPI
5105043421
Location
Houston, TX · TIN 40-0662041
Authorisation / referral
none / REF627627

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$312.00$193.44$30.00$163.44Paid
297140Manual therapy, 15 minutes—12$63.00$39.06$0.00$39.06Paid
397161PT evaluation, low complexity2511$210.00$130.20$0.00$130.20Paid
Totals$585.00$362.70$30.00$332.70
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-480060
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-038800 (verified, link confidence 0.96).
EligibilityPassActive on 2026-06-14: NAVIGATE-HMO (HMO), effective 2021-07-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (9861124797).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-06-14 18:20

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$585.00
Plan discount
$222.30
contracted rate
Plan paid
$332.70
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0303922026-06-14Lakeside Physical Therapy$585.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.