Claims workbench/CLM-2026-030596
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030596

Riverside Internal Medicine Associates, Internal Medicine. Service 2026-05-02 at office (POS 11). Received 2026-06-11.

PendedOut of networkIdentity on hold: CASE-001511
Billed
$347.00
1 line
Allowed
$156.15
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
2006-03-10
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-425355
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
CHOICE-PLUS-PPO PPO group GRP-4995
Coverage period
2022-05-01 to present
Deductible
$1,191.04 of $1,500.0079%
Out-of-pocket maximum
$86.02 of $3,000.003%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
9956855107
Network
Out of network
Rendering NPI
5928833396
Location
Denver, CO · TIN 43-9760539
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$347.00$156.15——PendedIDQ
Totals$347.00$156.15——
Diagnoses (ICD-10-CM)
  • 1. J44.9 COPD, unspecifiedprincipal
  • 2. I10 Essential (primary) hypertension
  • 3. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-565134
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 4 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-001511; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-05-02: N/A (PPO), effective 2022-05-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 40 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for copd, unspecified. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Internal Medicine Associates2026-05-02 11:05

    Patient seen for copd, unspecified. Note dictated; signature pending.

  • SystemSystem: Claims system2026-06-11 02:57

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-06-11 14:23

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-001511; payment withheld until the identity is confirmed. Eligibility: Active on 2026-05-02: N/A (PPO), effective 2022-05-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Patient seen for copd, unspecified. Note dictated; signature pending.”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.