Claims workbench/CLM-2026-032721
Institutional claim · UB-04 · EDI 837I

CLM-2026-032721

Northgate Imaging Center, Radiology. Service 2026-06-24 at outpatient hospital (POS 22). Received 2026-08-03.

PendedOut of networkIdentity on hold: CASE-002555
Billed
$2,717.00
2 lines
Allowed
$1,222.65
if approved
Plan pays
—
Pended
Member owes
—
no coverage
Rules engine
Pend
IDQ, N30
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1952-01-15
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-424275
Relationship
Spouse, San Diego, CA

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Northgate Imaging Center
Radiology · taxonomy 2085R0202X
NPI
3050464585
Network
Out of network
Rendering NPI
3050464585
Location
San Diego, CA · TIN 61-2250278
Authorisation / referral
PA2025722663 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
176700
rev 0402
Ultrasound abdomen, complete—11$573.00$257.85——PendedIDQ
274177
rev 0350
CT abdomen and pelvis with contrast—11$2,144.00$964.80——PendedIDQ
Totals$2,717.00$1,222.65——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
Claim header
Patient account
PA-135367
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 4 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002555; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 40 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025722663 on file for 74177.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Imaging Center2026-06-24 15:18

    Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-08-03 03:29

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

  • Prior auth letterPA2025722663_approval.pdf2 pages

    Utilisation management approval letter for 76700 (Ultrasound abdomen, complete), valid 2026-06-24 to 2026-09-22.

  • Itemized billitemized_PA-135367.pdf9 pages

    Itemised statement totalling $2717.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-002555; payment withheld until the identity is confirmed. Eligibility: No coverage segment found for the member ID on this claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Follow-up for headache, unspecified. Plan discussed, medications reconciled. Note dictated”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.