Claims workbench/CLM-2026-033217
Professional claim · CMS-1500 · EDI 837P

CLM-2026-033217

Heritage Rehabilitation Center, Physical Therapy. Service 2025-12-10 at office (POS 11). Received 2026-01-07.

Approved
Billed
$327.00
2 lines
Allowed
$202.74
contract rate applied
Plan pays
$177.74
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00056-21
Date of birth
1952-01-23
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-411684
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2603
Coverage period
2025-11-01 to present
Deductible
$727.00 of $1,500.0048%
Out-of-pocket maximum
$1,032.66 of $6,000.0017%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
9996514862
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF693020

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$246.00$152.52$25.00$127.52Paid
297140Manual therapy, 15 minutes—11$81.00$50.22$0.00$50.22Paid
Totals$327.00$202.74$25.00$177.74
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-879038
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002036 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-10: NAVIGATE-HMO (HMO), effective 2025-11-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 6 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2025-12-10 18:21

    Patient seen for aftercare following joint replacement surgery.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$327.00
Plan discount
$124.26
contracted rate
Plan paid
$177.74
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0157872026-05-29Sunrise Dermatology Clinic$1,129.00Approved
CLM-2026-0254802026-05-27Sunrise Orthopedic Specialists$35,644.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.