Claims workbench/CLM-2026-034363
Professional claim · CMS-1500 · EDI 837P

CLM-2026-034363

Cornerstone Digestive Health Center, Gastroenterology. Service 2026-10-06 at office (POS 11). Received 2026-10-10.

Needs review
Billed
$321.00
1 line
Allowed
$199.02
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-19675-29
Date of birth
1942-01-18
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-422646
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9585
Coverage period
2024-02-01 to present
Deductible
$705.93 of $1,500.0047%
Out-of-pocket maximum
$1,035.73 of $3,000.0035%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4838407417
Network
In network
Rendering NPI
9280897783
Location
Los Angeles, CA · TIN 73-5559083
Authorisation / referral
none / REF751823

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$321.00$199.02——Review
Totals$321.00$199.02——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
  • 2. K58.0 Irritable bowel syndrome with diarrhea
Claim header
Patient account
PA-189339
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029010 (verified, link confidence 0.99).
EligibilityPassActive on 2026-10-06: NAVIGATE-HMO (HMO), effective 2024-02-01.
Timely filingPassReceived 4 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Cornerstone Digestive Health Center (4838407417).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with encounter for screening for malignant neoplasm of colon;”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Digestive Health Center2026-10-06 10:44

    Established patient presents with encounter for screening for malignant neoplasm of colon; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-10-10 02:33

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-10-10 15:48

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Established patient presents with encounter for screening for malignant neoplasm of colon;”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0328152026-05-09Lakeside Behavioral Health$599.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.