Claims workbench/CLM-2026-004448
Professional claim · CMS-1500 · EDI 837P

CLM-2026-004448

Harbor Rehabilitation Center, Physical Therapy. Service 2025-12-24 at office (POS 11). Received 2026-02-12.

Denied
Billed
$275.00
2 lines
Allowed
$170.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-53180-18
Date of birth
2006-12-27
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-421651
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-7600
Coverage period
2024-03-01 to present
Deductible
$544.89 of $1,500.0036%
Out-of-pocket maximum
$2,451.55 of $6,000.0041%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
2968249310
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$201.00$124.62——DeniedCO18
297140Manual therapy, 15 minutes—11$74.00$45.88——DeniedCO18
Totals$275.00$170.50——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-135527
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004115 (verified, link confidence 0.97).
EligibilityPassActive on 2025-12-24: SELECT-EPO (EPO), effective 2024-03-01.
Timely filingPassReceived 50 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-004447: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 4 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2025-12-24 10:21

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

  • SystemSystem: Claims system2026-02-12 01:44

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-004447: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0085382026-09-22Heritage Rehabilitation Center$242.00Approved
CLM-2026-0318642026-03-01Heritage Behavioral Health$180.00Approved
CLM-2026-0044472025-12-24Harbor Rehabilitation Center$275.00Approved
CLM-2026-0180992025-12-08Lakeside Physical Therapy$207.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.